Customer Service Consultant Apply Now
- Pre/post-sales customer service via telephone, email and company website live chat with a professional manner.
- Handling customer complaints
- Assist customers on their online shopping journey
- Be an advocate in online for introducing our campaign or new products to customers
- 2-3 year experience in call center (experienced in E-commerce is preferable)
- Understanding of CRM applications
- Strong writing skill
- Business level of English is ideal (in reading, writing and speaking)
- MS office skills
- Good communication skills, customer service and focus on teamwork
- Proactive, responsible, willing to learn and enthusiastic about our product and service
- Shift duty is required in the future
- Administrative work experience is a plus
At Sanren Journey, we believe that the best people drive our business to continued success. Sanren Journey provides a supportive and stimulating working environment and a commitment to developing our employees at all levels. If you are looking for the opportunity to evolve your career to the next level with a progressive and entrepreneurial local business, then apply now.
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