Refund policy

BLOOM CONFERENCE 2023 Voucher Terms & Conditions:

  • This voucher is valid for one-time use only
  • This voucher can an be combined with any shipping discounts.
  • This voucher is active from the date of issuance until 31st Dec, 2023.
  • This voucher cannot be exchanged for cash or any other form of monetary value.
  • Sanren Journey reserves the right to cancel or modify this voucher at any time.
  • The voucher cannot be used in conjunction with any other promotional offers or discounts, unless otherwise specified.
  • Our e-commerce website reserves the right to refuse the use of the voucher if we suspect any fraudulent activity or misuse. 

Due to hygiene reasons, we are unable to process returns and refunds after purchase.

  • Refund are only given if the item ordered is out of stock / payment is accidentally made twice.
  • Refund will take approximately 14 days to process.

In the case where you’ve received an incorrect order or faulty item, do drop us a mail at hello@sanrenjourney.com and we will be in contact with you very soon!

Can I cancel or change my order?
All orders are final once they are submitted, if you have any questions do drop us a mail at hello@sanrenjourney.com and we will be in contact with you very soon!